Event types for triggering event notifications for Back Office users

Explore the event types that trigger notifications for Back Office users, outlining the actions and templates used to send updates via email, SMS, Slack, or Telegram

The following is a list of event types supported for delivering event notifications to Back Office users via email, SMS, Slack, or Telegram.

If pre-configured templates for sending notifications via email, Slack, or Telegram are available for a specific event type, the template names are indicated in the Template column. For event types without pre-configured templates, custom templates should be created.

Event type	Event name used in the Back Office	Description	Template
Account archiving request	`ArchiveRequestEvent`	Notifications about requests to archive client accounts.	Email template: `archiveAccountRequest`
Account creation request	`AccountRequestEvent`	Notifications about requests to create new client accounts (such as trading accounts or wallets).	Email template: `RequestRecieval`
Account deletion request	`DeletingAccount RequestEvent`	Notifications about requests to remove client accounts.	Email template: `RequestRecieval`
Address update request	`AddressRequestEvent`	Notifications about requests to update client addresses.	Email template: `RequestRecieval`
Admin user created	`AdminUserCreated`	Notifications about new users registered in the Back Office.	Email template: `AdminUserCreated`
Avatar upload request	`AvatarRequestEvent`	Notifications about requests to upload photos to client profiles.	Email template: `RequestRecieval`
Client test passed	`TestPassing`	Notifications about accreditation tests completed by clients, indicating test results that need to be checked.	Email template: `Test Passing (to admin)` Slack template: `TestPassing` Telegram template: `TestPassing`
Client test request	`ClientTestRequest Event`	Notifications about requests to check the results of client accreditation tests.	Email template: `RequestRecieval`
Deposit request	`DepositRequestEvent`	Notifications about requests to deposit funds to client accounts.	Email template: `RequestRecieval`
Internal transfer request	`InternalTransfer RequestEvent`	Notifications about requests to make internal transfers.	Email template: `TransferRequest Received_toManager`
New IB app request	`IBApplicationProviderRequestEvent`	Notifications about requests to register new applications used for accessing Introducing brokers (IB).	Email template: `RequestRecieval`
SMS provider error	`NotifiableException Event`	Notifications about the errors related to the SMS providers that are used to deliver verification codes to your clients.	—
Successful payment	`PaymentSuccessfulOperation`	Notifications about successful payments.	Email template: `DepositSuccessful_ toManager`
Successful registration	`Successful Registration`	Notifications about newly registered clients in the B2CORE UI or Back Office.	Email template: `SuccessfulRegistration (to admin)`
Successful withdrawal	`PayoutSuccessful Operation`	Notifications about successful withdrawals.	Email template: `WithdrawDone`
Suspicious transaction	`TransactionVerifyingEvent`	Notifications about suspicious deposit or withdrawal transactions to which the red status is assigned in the course of transaction monitoring.	Email template: `RedTransaction`
Transfer request	`TransferRequestEvent`	Notifications about requests to make transfers.	Email template: `TransferRequest Received_toManager`
Verification level update request	`VerificationRequest Event`	Notifications about requests to update client verification levels.	Email template: `VerificationUploaded_toManager`
Withdrawal initialized	`PayoutRequest Initialized`	Notifications about withdrawal requests created by clients.	Email template: `WithdrawRequestReceived_toManager` Slack template: `PayoutRequest Initialized` Telegram template: `PayoutRequest Initialized`
Withdrawal request	`WithdrawalRequest Event`	Notifications about requests to withdraw funds from client accounts.	Email template: `WithdrawRequest Received_toManager`