In this subsection, you can define reject reasons for [client requests](../clients/requests).

## Resolutions [#resolutions]

If you reject a client’s request, select a **resolution**, which is a reason for the rejection. On this page, you can view a list of available resolutions.

**ID**

The resolution identifier.

***

**Caption**

The resolution description.

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**Enabled**

The resolution status.

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**Type**

The [resolution type](requests#resolution-types).

<Callout type="success">
  **See also**

  [How to create a request resolution](../../how-to-articles/manage-system-settings/how-to-create-a-request-resolution)
</Callout>

## Resolution types [#resolution-types]

**Resolution types** are used to categorize and group different resolutions. On this page, you can view a list of available resolution types.

**ID**

The resolution type identifier.

***

**Caption**

The resolution type description.

***

**Enabled**

The resolution type status.

<Callout type="success">
  **See also**

  [How to create a request resolution type](../../how-to-articles/manage-system-settings/how-to-create-a-request-resolution-type)
</Callout>