Submit a ticket

Authorization

bearerAuth

AuthorizationBearer <token>

In: header

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

subject*string

The ticket subject.

text*string

The ticket text describing an issue or including a question.

attachments?array<string>

An array of string values specifying the attachments that you want to add to a ticket.

supportpalSendEmail?integer

If 1, an email notification about a submitted ticket is sent to a client from SupportPal; otherwise, 0.

Value in

customFields?

The objects specifying custom fields that must be filled in for submitting a ticket.

Response Body

`application/json`

curl -X POST "https://example.com/api/v2/my/tickets" \  -H "Content-Type: application/json" \  -d '{    "subject": "Bug",    "text": "Fix it please"  }'

{  "uuid": "36f59381-5b54-48bd-a0c7-3b908c476732"}

{  "error": {    "message": "Unauthorized"  }}

{  "error": {    "message": "Not Found"  }}

{  "error": {    "message": "Too Many Requests"  }}

{  "error": {    "message": "Service Unavailable"  }}

Submit a ticket

Authorization

Request Body

Response Body

202application/json

401application/json

404application/json

429application/json

503application/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`