Get the Intercom identity verification JWT

Generate a signed JWT for Intercom identity verification. The client uses this token to securely initialize the Intercom Messenger on any platform (web, iOS, Android).

Authorization

bearerAuth

AuthorizationBearer <token>

In: header

Response Body

`application/json`

curl -X POST "https://example.com/api/v2/my/helpdesk/intercom/auth"

{  "data": {    "jwt": "string",    "expiresAt": "2026-04-11T22:42:44+00:00",    "userId": "123456",    "email": "user@example.com",    "name": "John Doe"  }}

{  "error": {    "message": "string"  }}

{  "error": {    "message": "Service Unavailable"  }}

PreviousGet the Zendesk JWT for the messaging channel — web widget or mobile apps POST NextGet the B2Copy JWT GET

Get the Intercom identity verification JWT

Authorization

Response Body

200application/json

412application/json

503application/json

`application/json`

`application/json`

`application/json`